Frequently Asked Questions

Please refer to our Candle Care page for further guidance.

We currently offer shipping within the U.S. only for $6.99.

We do not offer international shipping at this time.

Yes! We offer Local Delivery to select cities. Please refer to the Local Delivery during check out.

If you are outside of our delivery radius, you may note Local Pick-up. during Checkout. We are located in Anaheim, CA.

Yes! Please contact us at hello@whipseringwicksco.com for more information.

Due to the nature of our products, we do not offer returns or exchanges. If you receive a damaged item, please send us a photo within 30 days of receiving the product at support@whisperingwicksco.com

Soy & coconut wax is environmentally sustainable. Paraffin wax is commonly used in "big-box stores." Paraffin is produced from petroleum, coal, or shale oils that are linked to carcinogens. They emit too fumes like toluene and benzene which is linked to headaches, cancer and respiratory issues like asthma. It is also unsustainable to produce as it is derived from crude oil which is a type of fossil fue

Wooden wicks produce better hot throws (scent emitted by a lit candle) due to their naturally higher burn temperatures compared to standard cotton wicks. They also produce less carbon build-up that are commonly seen with cotton wicks, known as "mushrooming." More carbon build-up results in more soot production.

Our fragrance oils are paraben and phthalate free. Phthalates are often used to dissolve solvents to produce fragrance oils and as plasticizers in cosmetics. Both parabens and phthalates are linked to reproductive health issues.